Privacy Policy

Effective Date: 23-Jan-2025

Introduction

Welcome to Royalluxry.com (“we,” “us,” or “our”). We are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you visit or interact with our website, royalluxry.com (“the Website”), and how you can exercise your rights under the General Data Protection Regulation (GDPR) and other applicable laws.

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Website.

1. Data Controller The data controller responsible for your personal data is:

Royalluxry.com
Fazal Daad Plaza, Chowk Pindori, Rawalpindi
Email: umer.rajput1@gmail.com

2. Information We Collect We collect and process the following categories of personal data:

a. Information You Provide Directly:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party payment gateways)

  • Any other information you provide when contacting us or filling out forms on our Website

b. Automatically Collected Information:

  • IP address

  • Browser type and version

  • Device information (e.g., device type, operating system)

  • Referring website and pages you visit on our Website

  • Cookies and similar tracking technologies (see Section 6 for details)

3. How We Use Your Information We use the personal data we collect for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your purchases, inquiries, or customer support

  • To improve our Website’s functionality, content, and user experience

  • To send you promotional emails, offers, and newsletters (if you opt-in)

  • To comply with legal and regulatory obligations

4. Legal Basis for Processing Personal Data We process your personal data based on the following legal grounds:

  • Performance of a Contract: To fulfill our obligations under a contract with you, such as processing and delivering your orders.

  • Consent: For marketing communications, where you have given explicit consent.

  • Legitimate Interests: To enhance our services, detect and prevent fraud, and ensure the security of our Website.

  • Legal Obligations: To comply with applicable laws and regulations.

5. Data Sharing and Disclosure We do not sell or rent your personal data. However, we may share your information with the following parties:

  • Service Providers: Third-party companies that assist us in operating our business, such as payment processors, shipping providers, and IT support.

  • Legal Authorities: When required to comply with legal obligations or enforce our rights.

  • Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new business entity.

6. Cookies and Tracking Technologies We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

7. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.

8. Security Measures We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

9. Your Rights Under the GDPR and other applicable laws, you have the following rights:

  • Access: Request a copy of your personal data.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, subject to legal exceptions.

  • Restriction: Request limitation of processing your data.

  • Portability: Receive your data in a structured, commonly used format.

  • Objection: Object to processing based on legitimate interests or direct marketing.

  • Withdraw Consent: Withdraw your consent for processing where consent is the legal basis.

To exercise these rights, please contact us at umer.rajput1@gmail.com. We will respond to your request within one month, as required by law.

10. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal data.

11. International Data Transfers If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or reliance on adequacy decisions.

12. Updates to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.

13. Contact Us If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

Royalluxry.com
Fazal Daad Plaza, Chowk Pindori, Rawalpindi
Email: umer.rajput1@gmail.com

Thank you for trusting Royalluxry.com with your personal data. We are committed to protecting your privacy and providing a secure shopping experience.